There is chat for fun and there is chat for the sake of sharing knowledge and information. So far sharing knowledge was restricted to the realm of forums and blogs. Information chat on the other hand exists within enterprises via instant messaging systems (IM).
In companies colleagues and project members refer to shared documents for references and how-to information. But generally efficient knowledge transfer occurs, most of the time, after talking to other people. The key to such efficiency is the informal way the subject is tackled and the straight approach consisting of a direct question and a direct answer. This is not available with formal documentation because it contains lots of literature to explain the context and the scope of the document before delving into real material. Certainly these are most needed when starting a project. Project members need to know all the factors involved in the project.
However as the project goes on, questions start to rise from here and there. Sparse questions are met with sparse answers with lots of email exchange or direct discussion. Due to the workload and deadlines the documentations are rarely or never updated to reflect the topics discussed. This results in losing crucial information used on day to day basis.
One of the possible solutions to this problem is to encourage discussion between team members via chatting system and save those discussions and make them available to others so they can benefit from the information they contain.
www.Simpleconnexion.com is a service that pushes forward this concept.
In companies colleagues and project members refer to shared documents for references and how-to information. But generally efficient knowledge transfer occurs, most of the time, after talking to other people. The key to such efficiency is the informal way the subject is tackled and the straight approach consisting of a direct question and a direct answer. This is not available with formal documentation because it contains lots of literature to explain the context and the scope of the document before delving into real material. Certainly these are most needed when starting a project. Project members need to know all the factors involved in the project.
However as the project goes on, questions start to rise from here and there. Sparse questions are met with sparse answers with lots of email exchange or direct discussion. Due to the workload and deadlines the documentations are rarely or never updated to reflect the topics discussed. This results in losing crucial information used on day to day basis.
One of the possible solutions to this problem is to encourage discussion between team members via chatting system and save those discussions and make them available to others so they can benefit from the information they contain.
www.Simpleconnexion.com is a service that pushes forward this concept.
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